Legal information
Terms of Service
Last updated: November 2026
These terms apply when you use the Pass My Prop™ website or order any of our services. By placing an order, you confirm that you have read and accepted them.
1. Our services
We offer (a) challenge passing support for prop firm evaluations, (b) live account management, and (c) a paid signals group. The service you order, its fixed fee and what is included are shown on the website before you pay.
2. No guarantee of results
Trading involves substantial risk. We do not guarantee that any challenge will be passed, that any payout will be approved, or any profit. Typical timelines, such as 2 to 4 weeks, are estimates and not promises.
3. Third-party prop firms and brokers
Prop firms and brokers set their own rules, including who may trade an account, and they decide whether to approve, suspend or close an account and whether to approve any payout. These decisions are outside our control. By ordering, you accept the risk that a firm may apply its rules to your account.
4. Your responsibilities
- Give us accurate information and use only an account that you are entitled to use.
- Do not trade, change settings or change access details on the account while we are working on it, unless we agree otherwise.
- Do not send passwords by email or Telegram. We will explain how to share access securely after your order is reviewed.
- Follow the rules of your prop firm or broker.
5. Fees and payment
Fees are fixed in US dollars and are paid in cryptocurrency (USDT on TRC-20 or ERC-20, or Bitcoin) to the wallet addresses shown at checkout. You are responsible for sending the correct amount on the correct network and for any network fees. Crypto transactions cannot be reversed, and funds sent to the wrong address or network may be lost. The prop firm’s own challenge fee is paid separately to that firm.
6. Refunds
Refunds are covered by our Refund Policy below.
7. Signals and information
Signals, analysis and any other content are for general information only. They are not financial, investment or legal advice, and you decide whether and how to act on them.
8. Limitation of liability
To the extent permitted by law, Pass My Prop™ is not liable for losses arising from trading, decisions made by prop firms or brokers, account suspensions, payout decisions, technology failures, or events outside our reasonable control. Our total liability for any order is limited to the service fee you paid for it.
9. Changes
We may update these terms and our prices from time to time. The terms shown on the website when you order apply to that order.
10. Trademarks
Names of prop firms and brokers on this website are used only to describe the accounts we can work with. Pass My Prop™ is not affiliated with, endorsed by or sponsored by any of them.
11. Contact
For questions, message us on Telegram through the “Need help?” button on the website. These terms are governed by the laws of the jurisdiction in which Pass My Prop™ operates.
Privacy Policy
Last updated: November 2026
What we collect
When you place an order we collect the details you enter: your name, email, Telegram username, the prop firm or broker, account number or login and server, deposit amount where relevant, the coin you paid with, your transaction ID, and any refund wallet address or notes you provide. Our hosting provider may also log technical data such as IP address and browser type.
How we use it
We use your information only to process and deliver your order, confirm payment, contact you about it, handle refunds and disputes, and keep the website secure. We do not sell your personal information.
Who processes it
To run the website and receive orders we use service providers, including Netlify (hosting), Web3Forms (delivery of order forms to our email), our email provider and Telegram (communication). They process data only as needed to provide their services. Website fonts are hosted on our own servers, so your browser does not contact a font provider.
Passwords
Please do not send passwords by email or Telegram. Trading credentials, where needed, are shared only through the secure method we provide after your order is reviewed.
Retention and your choices
We keep order information for as long as needed to deliver the service, handle disputes and meet legal obligations. You can ask to see, correct or delete your information by contacting us on Telegram.
Security
The website uses HTTPS. No online system is completely secure, so please share only what is needed.
Refund Policy
Last updated: November 2026
Challenge passing
If we do not pass your challenge as agreed, we refund 100% of our service fee. The prop firm’s own challenge purchase fee is separate. It is governed by that firm’s own refund policy, and we cannot refund it.
When a refund does not apply
- The information you gave us was inaccurate or incomplete.
- You or someone else traded, changed settings or changed access details on the account while the service was in progress.
- The firm closed the account for a reason unrelated to our work.
How to request a refund
Message us on Telegram with your order details and transaction ID. If you have not already given us a refund wallet address, send us the address and network to use. Approved refunds are sent in the same coin and network you paid with, within 7 days of approval.
Other services
The refund commitment above applies to challenge passing. For live account management and Signals Vault, please ask us about refunds before you order.
Risk Disclosure
Last updated: November 2026
Trading foreign exchange, gold, indices and other leveraged products carries a high level of risk, and you can lose some or all of your capital. Past results, certificates, payout amounts and screenshots shown on this website are examples of individual experiences. They are not a promise of future results, and individual outcomes vary.
Prop firms set their own rules for who may trade an account and for approving payouts. Using a third-party service may breach those rules, and a firm may suspend an account, deny a payout or end an agreement. You accept this risk when you order.
Prices on this website are flat service fees. They are not returns, profit figures or investment products. Nothing on this website is financial, investment, tax or legal advice.